MAY 10, 2017 / HANNAH / 0 COMMENTS
Have you ever planned a business event?
Whether you decide to host a seminar, conference, tradeshow or a product launch, having an event requires intensive planning. However, regardless how many successful events you did in the past, even the most planned and organized events will encounter new obstacles from time to time. Obstacles such as;
- Nobody showed up
- Unexpected bad weather
- Last minute venue cancellation
- Change of event location
- Not enough space for attendees
- Guest speaker didn’t show up
- Equipment failure
Even if the issues experienced are major or minor, the person in charge of the event is responsible for handling and resolving the problem. So, to keep you from getting stressed out, here are some tips on how to handle an event that went wrong.
Tip #1: Keep Calm
The first thing you need to do when things go wrong is to keep a positive attitude, stay calm and respond to the issue unemotionally. Not only you don’t get to think clearly, but guests tend to panic the moment they saw panic and fear in you.
Related: Gearing Up for Your Singapore Tradeshow: 5 Tips to Ensure Success
Tip #2: Investigate but Stay in Control
When you are in charge of the event and everything goes wrong all eyes are on you. You have to remain in charge and take responsibility for the situation. When a problem is brought to your attention divert your attention on finding a solution. Assume the responsibility for resolving any issues encountered.
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Tip #3: Always Have a Plan B
We should always be prepared for the possibility that things may not go as planned.If plan A doesn’t go according to plan, you are prepared and ready to handle the situation. Even event professional such as a Photographer, DJ, Audio Technician, etc always bring backup equipment. Having a backup plan means every problem encountered will be unnoticeable and you can immediately fix the problem.
Related: Your Key to Success: Look for Sales Leads in Business Events
Tip #4: Don’t Makeup Excuses
Honesty is the best policy. If something does go wrong, don’t panic! Instead, explain to your guests the situation and that you’re doing something about it. They might feel a bit frustrated but they’ll appreciate you telling them the truth.
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The bottom line is whatever event you’re planning to host, you should always be prepared. Always anticipate something wrong might happen and it’s best to be prepared and ready to address the situation.